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Transaction security
Generally
We pay particular attention to the security and privacy of transactions. We incorporate advanced technical methods and protocols to secure our customers’ transactions and personal data. However, the level of security is ALSO affected by the client’s system. For this reason, we recommend to our visitors and customers to use:a) reliable browsers such as Mozilla Firefox©, Google Chrome©, Safari©, Edge©, Vivaldi etc.
b) updated and properly configured anti-virus software (Antivirus) with a firewall (Firewall).

EuroBank is responsible for the security of payments, since our store uses the redirect process, i.e. the referral to the special EuroBank page for secure payment via your credit card. We are not responsible for any losses due to unauthorized access to information provided by you.

All payments made using a card are processed through Eurobank’s “Eurobank e-Commerce” electronic payment platform and uses TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

SSL technology
Joe Records uses SSL (Secure Sockets Layer) technology with an encryption level of up to 256 bits. SSL has been established internationally as the safest protocol for on the one hand certifying web sites to web users and on the other hand for encrypting data in communication between web users and web servers.

ENCRYPTION: SSL encrypted communication means that all information sent between a client and a server is required to be encrypted before sending (by the sending software) and decrypted upon receipt (by the receiving software). Additionally, upon receipt of the information, it is checked for any alteration during its transfer. This protects the transfer of all personal information.

DIGITAL CERTIFICATE: Joe Records is also equipped with a Secure SSL digital security certificate.

User Passwords
Each customer who registers as a member of Joe Records has his own unique password. The personal data you provide us with your registration as a member is kept and used exclusively for the smooth processing of your transactions.

Please note that password protection on our website is solely up to you. We do not have access to or manage this item.

Security Systems
Joe Records for its customers, who deal with credit / debit cards, has entrusted the processing of transactions to Eurobank.

All transactions are governed by the current Greek law, which regulates issues related to electronic commerce, personal data protection and security of transactions.

The entire contents of this section are an integral part of the TERMS OF USE and operation of Joe Records.

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